Justworks has three access levels

In addition to administrator access and manager access, Justworks provides employee access, which allows an employee to see your company’s directory and their own paystubs. Employees can also update their own contact, tax and bank settings.

The directory provides easy access to contact information

The Justworks directory makes it easy for members of your team to get each others’ phone and email contact information. The directory also shows job titles and reporting structure.

You can hide people from the directory

Any employee or contractor can be hidden (or unhidden) from the directory. If they are hidden, they will not be able to see other people in the directory and other people will not be able to see them in the directory.

To change whether someone is displayed in the directory, navigate to their profile, edit the "Employment" box and change their status to "Hidden from Directory".

Terminating an employee

To terminate an employee, log in as an administrator, and click on the employee's name. Go the "Employment" box and switch their status from active to terminated.

When an employee has been terminated, they will appear under a "Former Employee" field in the employee list.

This will give you a list of all current and former employees. 

Removing an employee from your account

You can remove members from Justworks that have never been paid, and who are terminated. As long as the employee has never been paid, after an administrator has terminated them, an option will appear that will allow them to be removed, in a stripe across the top of their individual page, as well as in a link on the full list of all employees.

In the person's individual record, it will look like this:

In the full list of all employees, it will look like this:

Adding employees or contractors to departments

You have the ability to connect an employee or contractor to a department. This will makes it easier to group employees, and to view who’s in the group (much like the office functionality currently works).

How it works:

  1. Employees + contractors can be in departments, but vendors and 3rd party admins cannot be in departments
  2. An employee can only be in one department at a time
  3. Departments are simply buckets of employees.
  4. Currently, there is no hierarchy (such as, head of department).

Adding a employee or contractor to a department is as easy as specifying which office they work out of (and can actually be found on the same screen!).

Justworks requires employees to have internet access and a bank account

Each employee is required to create and manage their own account. As an administrator, you can see all information that they enter and change.

Non-compete forms, W-9s, and other HR forms

For non-compete or other HR forms, visit our HR Resources section. We collect the I-9s for you, and then we issue the necessary W-2 and 1099 forms at the end of the year on your behalf.


This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.

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