What is voluntary long-term disability (LTD)?

Voluntary LTD insurance can help you replace part of your income in the event of illness or disability. If you are unable to go back to work for either reason, you can file a claim directly with our voluntary LTD provider, MetLife, and they will pay you the replacement income directly. Voluntary LTD insurance can go into effect after you’ve been away from work for 180 days and can help you replace your income up until you are 65 years old, or even later, depending on your age of disability.

How does voluntary LTD differ from noncontributory LTD?

Voluntary LTD insurance is optional and paid for entirely by the employee. Premiums are deducted from the employee’s paychecks after-tax. As a result, claims are tax free. Noncontributory LTD is a company-paid benefit that is automatically extended to all employees who are eligible for benefits. Premiums are paid for directly by the company and employees do not pay taxes on these premiums. As a result, if you file a claim, the payout from the claim will be considered taxable income.

Who can sign up for voluntary LTD?

All benefits eligible employees at companies on Justworks Plus plan can sign up for voluntary LTD. Benefits eligible employees are defined as employees working over 30 hours per week. If you are eligible for this benefit, you will receive an enrollment opportunity in Justworks at the time of hire or at the time you become eligible for this benefit.

How does enrollment for voluntary LTD work?

Voluntary LTD offers two enrollment opportunities. At the time of hire or at the time you become eligible for benefits, you will have 30 days to enroll for voluntary LTD online in Justworks. If you’d like to sign up after that 30 day window has closed, you can contact our support team at 1-888-534-1711 or support@justworks.com, and request to do a paper enrollment.

Enrolling outside of the 30 day online window requires that a statement of health be completed and your application is subject to rejection by our provider, MetLife. If you enroll within the 30 day window, you will be automatically approved for coverage.

How much does voluntary LTD cost?

The cost to you is based on your current income. If your income increases or decreases, so will your monthly cost. Your monthly cost is determined by taking your monthly benefit and multiplying it by the policy rate per $100 of covered payroll.

Can I cancel my voluntary LTD policy at any time?

Yes, you can cancel your policy at the end of any month of coverage. To cancel your policy, please contact our support team at 1-888-534-1711 or support@justworks.com.

How is the monthly benefit for voluntary LTD calculated?

The monthly benefit is based on your current income. If your income increases or decreases, so will your monthly benefit up to a maximum of $5,000. Your monthly benefit is determined by taking your monthly salary and multiplying it by 50%, up to a maximum of $5,000.00.

How is voluntary LTD billed?

Justworks bills for voluntary LTD semi-monthly. Your monthly cost will be split across two payrolls per month. If you’re on a semi-monthly payroll schedule, you will have a deduction for every paycheck. If you are on a biweekly or weekly payroll schedule, you will have a deduction for 24 paychecks out of the year.

Who is your voluntary LTD provider?

Our voluntary LTD policy is provided by MetLife. Founded in 1868, MetLife is one of the largest insurance companies in the world and serves approximately 100 million customers.

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