Justworks Time Tracking mobile app for Admins

Important Note: We want to ensure you have the best experience with our services. Currently, we support iOS versions 13 and above, along with Android versions 9 and newer. We encourage you to keep your devices updated to enjoy our latest features and improvements.

Topics covered in this article:

This article will cover features available to Justworks Time Tracking managers and admins in the mobile app. For how to track time and employee features in the mobile app, click here. 

To access the mobile app menu, tap on the three lines in the top left corner of the screen.

The first section is labeled “My Time”. Features in this section are covered in the articles linked above. The second section is called ‘Manage’. Those features are covered below.

You can also tap on the row of an open shift to bring up additional details for that shift. From here you can also change an employee’s status. You can start or end a break and check an employee out.

Manage Shifts

Once an employee finishes work, you can find their shifts in the ‘Manage Shifts’ tab. Here you can view completed shifts, approve (or unapprove) a shift, and edit a shift.

The top of the screen has several filters that let you decide which types of shifts you want to see. You can view all shifts, pending shifts, or approved shifts.

To approve (or unapprove) a shift, tap on the word ‘Select’ in the top right corner of the screen. Now tap on any shifts you’d like to update. When you do, a button will appear at the bottom of the screen allowing you to approve (or unapprove) the selected shifts. If you do not wish to update any shifts, you may also tap ‘Cancel’ in the top right corner of the screen. Updating shifts or tapping cancel, will return you to the previous shift view.

In order to edit a shift, simply tap on the row for the shift you wish to edit. Once you do, you’ll be brought to the shift details page. To edit, simply tap on the ‘Edit Shift’ button at the bottom of the screen. You can edit the start and end times of a shift, you can add or edit breaks and you can add or edit project time. You can also delete a shift by using the delete button at the bottom of the screen.

Manage Employees

In the ‘Manage Employees’ section of the mobile app, you can add or remove an employee and update an employee’s information.

To add a new employee, tap on ‘Manage Employees’ from the app menu and then tap on ‘Add New Employee’. First name, last name, and email address are required fields. You can also set a role for employees (learn more about roles here), assign them to an office (learn more about offices here), and set their pay type and pay rate. Once you’ve provided the required information, you’ll be able to ‘Save’ your new employee. New employees will automatically receive an email/text message invite to join your account and we’ll even teach them how to track time with Justworks Time Tracking.

You can also update an employee’s information or deactivate an active employee from this section. Tap on the employee you’d like to update and you’ll be brought to their profile details. You can edit any field here. You’ll also see a field called ‘Status’. This is where you can deactivate an active employee or reactivate a deactivated employee. Tap on the ‘Change Status’ link to update it.

If you’ve previously deactivated an employee and wish to reactivate them, you’ll first need to change the filter on the ‘Manage Employees’ page. To do this, tap on the filter icon in the top right corner. Switch this filter from active to inactive. You can then follow the deactivation steps above to reactivate an employee.

Manage Locations

You can add, or edit locations in the Justworks Time Tracking mobile app. Tap on ‘Manage Locations’ to do so. This will show all locations currently active in your account. By default this list will be sorted by proximity to the current location of your mobile device. You can change this by tapping on the ‘sort’ icon in the top right corner. This will allow you to organize your location list alphabetically.

To add a new location, tap on ‘Add New Location’ at the top of the screen. You can learn more about how to add locations here.

To edit a location, tap on the location you’d like to edit. Here you can edit the name of your location, the address of your location, and edit the employee assignment for a location. You can also set or edit a billable rate for a location. Once you’ve made any changes, tap on ‘Save’.

Profile

The profile section allows you to edit the information assigned to your own profile rather than company or employee information.

In this section you can manage your Justworks Time Tracking in-app subscription. Learn more about Justworks Time Tracking’s in-app subscriptions and pricing here.

Support

Justworks Time Tracking support is available around the clock, 24/7, to assist you. Our support resources are conveniently accessible directly from the mobile app.

For direct assistance, you can reach out to our support team via email at timetrackingsupport@justworks.com. Alternatively, you can engage in a live chat with our support team through the mobile app. To help us better understand and address any issues or bugs in the mobile app, you can also utilize the "Send Log to Tech Support" feature, allowing you to transmit detailed log information to our support team.

Additionally, you have the option to invite friends or colleagues to join you in using Justworks Time Tracking. Your feedback matters to us, so don't forget to "Rate Justworks Time Tracking" to provide us with your insights and rate your overall experience with the app.