Help Center
We know things come up sometimes, and you or other internal stakeholders may change your mind about your selections. Plan selections, contributions, and all of these pieces are really critical to your business so we’re giving you the ability to reset all of your selections and start over from the beginning.
How to reset company plan selections
- Open market plan customers: If you are enrolling in open market plans through Justworks and need your company plan selection reset, please reach out to our Customer Success team.
- Master policy customers: If you do wish to reset your company plan selection, head to the Renewals tab under HR → Benefits and click “reset my selections.”
It’s extremely important to note that once you hit reset, all of your previous information will disappear and you’ll need to go through the entire process again. We strongly suggest printing out previous details so you can compare while going back through your selections.
The reset option will only be available until August 31, and you must submit your final selections by the end of day on August 31, so that we can kick off your employees’ open enrollment period on time on September 19.
Disclaimer
This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.