What is Kindbody?
Kindbody is a gynecology, fertility, and family-building benefit that is reinventing the patient experience (think: warm and modern clinics, doctors who actually listen, gowns that don’t rip when you sneeze, and an online patient portal for easy access to medical records, scheduling, and your care team).
Their doctors are here to help you— and your eligible spouse and children 18+ — with everything from annual check-ups and UTIs to egg freezing, IVF, and support with adoption, donors, and surrogacy.
Why should I use Kindbody?
You should take advantage of Kindbody to:
Access World-Class Healthcare
When it comes to gynecology, fertility, and family planning, you and your dependents can rely on Kindbody’s experts for better health outcomes. From best-in-class physicians and care navigators to warm and modern clinics, educational content, how-to’s, support groups, and live events, they’ve got your back.
Enjoy lower costs, on us
Get the care you deserve without worrying about the price tag. Because Kindbody is a direct provider of care, they can offer prices lower than the norm, and Justworks members can enjoy a 20% discount on top of that. Kindbody’s care navigators can also help you understand the full cost of services upfront — because surprise bills are less fun than surprise parties.
Feel Seen and Supported
Kindbody offers culturally competent care regardless of sex, gender, sexual orientation, or relationship status so you can feel confident that you’ll feel heard and understood. They provide donor, adoption, and surrogacy support for single and LGBTQ+ patients who want to become parents, and 50% of their doctors identify as BIPOC.
Unlock a Simpler Way to Manage Your Health
With clinics in more than 25 cities around the country and convenient virtual services, care is never far away for you and your dependents. And with one patient portal for 24/7 access to medical records, scheduling, and your care team, it’s never been easier to stay on top of your health.
What kind of services do they provide?
You can come to Kindbody for general preventative care, like your annual check-ups. They got you covered for things like breast exams, pap smears, screenings, pelvic exams, and contraception. They can also help with ongoing support for issues like PCOS, Endometriosis, and Fibroids or for more urgent concerns like UTIs, yeast infections, irregular bleeding, and pelvic pain.
Fertility and Family Planning
A full suite of services across all stages, from preconception to postpartum, as well as support for surrogacy, donor services, and adoption. People of all genders can go to Kindbody for fertility testing, IUI, IVF, sperm banking, egg freezing, embryo banking, annual storage, and genetic testing.
Kindbody360 Coaching Sessions
Additional resources to support you no matter where you are in your health journey. Session topics range from nutrition coaching, mental health counseling, doula support, lactation guidance, sleep training, return to work, and more.
A Care Navigation Team
Once registered, access a dedicated partner who can help guide you through your care journey. Care navigators can help you understand what's covered under your insurance plan and coordinate your appointments and treatment schedules as needed.
What’s included in the Justworks offering?
Because you are a Justworks member, you can enjoy the following:
- 20% off Kindbody services*
- One complimentary Kindbody360 coaching session: a 1:1 meeting with a specialist on wellness topics, including meditation, mental health, nutrition, doula support, lactation guidance, return to work, sleep training, and more
- A dedicated Care Navigation Team for around-the-clock questions
- Library of educational resources and material for when Google won’t cut it
- Events and support groups so you never feel isolated
- Access to convenient clinic locations in over 25 cities and virtual options
*Discount applies on services not billable to insurance. Talk to your Kindbody Care Navigator for more information on costs.
What if I don’t want to start a family right now?
Kindbody offers a full spectrum of services beyond family planning. Gynecology services include everything from annual check-ups to menopause support.
Examples of when you can reach out to Kindbody outside of the family building:
- You have a UTI or yeast infection
- You want to talk about getting on birth control vs. other contraception options
- You’re concerned about a potential STI
- Your periods are irregular or painful
- You have PCOS, Endometriosis, or Fibroids
- And so much more
Even if you’re not looking to start a family now, you may still choose to talk to a doctor about your fertility if you think you may want to build a family down the line. For example, Kindbody also offers fertility preservation services, like egg freezing.
Does Kindbody provide services for queer couples and transgender individuals?
Yes! Kindbody’s mission is to make family building a reality for everyone regardless of sexual orientation, relationship status, or gender identity. Therefore, they support all genders and paths to parenthood, including adoption, donor, and surrogacy, and have providers trained on the unique needs specific to the LGBTQ+ community.
Are there specialists for male fertility issues?
Yes! Kindbody’s male fertility specialists are uniquely trained to assess and evaluate male fertility-related issues.
I saw on Kindbody’s website that they currently aren’t accepting new gynecology patients — is this true for Justworks members?
No! Justworks members can still use Kindbody’s gynecology services; simply book an appointment from your patient portal after signing up.
Where are the Kindbody clinics located?
Kindbody has clinics conveniently located across the country, with plans to open more offices. Current city locations include: Atlanta, Aurora, Austin, Bentonville, Century City, Chicago, Crest Hill, Dallas, Denver, Detroit, Glenview, Geneva, Hoffman Estates, Houston, Minneapolis, Milwaukee, New York City, O’Fallon, Orlando, Portland, Princeton, San Francisco, Santa Monica, Silicon Valley, St Louis, Swansea, and Washington DC.
Can I still use Kindbody if I’m not located near a clinic?
Absolutely! Regardless of where you’re located, you can take advantage of Kindbody’s virtual consultations, which include ongoing support for adoption and donor services and coaching sessions on wellness topics like meditation, mental health, nutrition, doula support, lactation guidance, return-to-work, sleep training, and more.
There are also virtual events, support groups, and educational resources, no matter where you are in your wellness journey.
How much does Kindbody cost?
Kindbody is on a mission to make best-in-class care accessible for all. And that starts with offering competitive rates. There is no membership fee, and they’re in-network with your Aetna or UnitedHealthcare insurance plan through Justworks, so your normal copay and deductible will apply.
The Care Navigators at Kindbody can look into your specific plan and tell you exactly how much each service will cost so there are no surprises. Just message them in the patient portal or email firstname.lastname@example.org.
To get a better idea of the ballpark, employees can check out their cash rates here — just know that prices will vary, especially since those rates don’t take into account what insurance will cover, and remember that because you’re a Justworks member, you’ll also save 20% on services not billed through insurance.
How do I pay for services?
Any out-of-pocket expenses will be paid directly to Kindbody at the time of receiving the service. Kindbody is in-network with Aetna and UnitedHealthcare for standard OB-GYN health and preventative care services (for example, pap tests, assessments, etc.). Thus the related deductibles and co-pays apply. Justworks members can also enjoy 20% off Kindbody services not billed through insurance, and there is no membership fee. You can also pay using FSA/HSA dollars.
How do I know if a service is covered by insurance?
Kindbody is in-network with Aetna and UnitedHealthcare for standard OB-GYN health and preventative care services (for example, pap tests). Thus the related deductibles and co-pays apply. Some exceptions may apply.
Moreover, your Kindbody Care Navigator can look at your specific medical plan and tell you if a service is covered and the all-in cost you can expect to pay.
Eligibility + Enrollment
Who’s eligible for Kindbody?
You, your spouse/partner, and children 18+ can use Kindbody as long as you’re all actively enrolled in an Aetna or UnitedHealthcare medical plan through Justworks.
What if I’m no longer eligible for Kindbody?
If you are no longer eligible for the Kindbody benefit (e.g., you/ your partner are no longer employed by a company on Justworks), you can still continue using Kindbody. However, you will be responsible for the full cost of any treatment and/or the annual storage fee at Kindbody’s retail rates. Your Care Navigator can help you figure out the next steps and answer any questions you have.
How do I sign up?
Eligible members can enroll in Kindbody through your Justworks account under their Benefits tab here. The page will provide more information and the next steps on how to activate the benefit, including an access code.
For other questions about Kindbody, their services, appointments, and costs, contact Kindbody directly at email@example.com.