How do payments and fees work with Justworks? We believe in honesty and transparency and don't believe in small hidden fees. Below, please find our policies on payments and fees within Justworks.
Salaried employee payments: Unless your company has decided to move all of its employees to a biweekly pay schedule, exempt salaried employees are automatically paid on the 15th and last day of every month. If either of these days happen to fall on a weekend, then we will pay them on the Friday before the weekend. For admins, salary paydays are viewable on the Company Calendar and will be viewable on their dashboard under 'Upcoming Payments'.
Hourly and non-exempt salaried employee payments: Hourly and non-exempt salaried employees are paid every other Friday, according to our preset schedule. Employees can enter their own hours and have them approved by an admin, or admins can elect to enter hours themselves. Hours need to be entered and submitted for each pay cycle by 2:00PM EST on the Monday prior to the upcoming pay date. To submit their hours, employees and admins will navigate to “Timecards” under the Payments section of your dashboard. Admins can also use the Import Hours tool to add several non-exempt salaried and hourly employees' time into Justworks. Hourly paydays are also viewable on the Company Calendar and will also be viewable on your dashboard under Upcoming Payments.
One-Off Payments (Contractors, Vendors, Expense Reimbursements):Admins can submit one-off payments for their employees, vendors, or contractors at any time. They’ll simply select a desired pay date. These payments are debited from their bank account two-to-four business days prior to the pay date. To make a payment, Admins will navigate to “Make a Payment“ in the Payments section of their dashboard.
Note: To make-up missed salary payments, you'll need to schedule a one-off payment for each pay period missed. Example: If they add an employee in April and owe them salary payments from March, they’ll need to schedule two salary off-cycle payments. One for each pay period in March.
Employee start dates: An employee’s start date dictates their first pay-cycle. If an employee is added in the middle of a pay-cycle (any day between the 1st-15th and 16th-end of the month), they’ll be able to prorate their first payment using the built-in tool.
Payroll taxes: That’s taken care of. Our tax software automatically calculates taxes based on a company's office location(s) and where their employees live.
Funds in company's account: Payroll is processed at 2:00PM EST two-to-four business days before it is deposited in employee’s bank accounts. Admins will receive an email every Monday to confirm the payments that are scheduled for the week. If an admin believes that there will not be enough funds in their account to cover these payments, they should reach out to their Customer Success Manager or our 24/7 Support team immediately.
Justworks fees are included as a Fee section payment “invoices,” which also include the total payments going out to employees, vendors, and contractors. This Fee section is at the bottom of invoices, and invoices can themselves be found on the main dashboard under “Upcoming Payments” if they have not yet been paid, or under “Invoices” if they've already processed.
WHAT ARE THE FEES?
Fees are made up of insurance fees as well as Justworks’ administrative fees, one-time annual fees, and applicable payroll taxes. Justworks administrative fees are billed monthly unless you pay for your first 12 months up front.
Insurance fees include fees for:
- Workers’ Comp
- Employment Practices Liability Insurance (EPLI)*
- ConnectYourCare commuter fee*
- Statutory Disability (where applicable)*
- Medical, dental, and vision plans (if applicable)
- Life insurance plans (if applicable)
- Short and Long Term Disability plans (if applicable)
*Fees for Employment Practices Liability Insurance (EPLI), Statutory Disability, and ConnectYourCare commuter benefits will be bundled into your Justworks administrative fee.
This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.