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Invoices
You can view invoice data and payment history in "Pay" in the left-hand navigation.
Invoices are organized by their processing date with an expected total debit amount for all invoices that occur on the same date. Additionally, within each grouping, you will be able to see high-level invoice information for each individual invoice, such as the pay types included, the related timeframe of the pay, the pay date, and the region (domestic or international payments) included.
Clicking on the Timeframe will let you dig deeper into an individual invoice’s debit details.
Debit details
The debit details page shows how the total debit amount is calculated. An Overview section at the top breaks down the debit calculation:
Total payments + Employer tax contributions + Employer benefit contributions − Credits = Debit total
Each component of the formula corresponds to a labeled section in the Pay period breakdown below. Items that increase the debit total are visually distinct from items that reduce it, making it easier to see what drives the final amount.
- Total payments: The gross amount paid to employees and contractors, including wages, salaries, bonuses, and other compensation.
- Employer tax contributions: Tax contributions the company owes (e.g., employer-side FICA, SUI, FUTA).
- Employer benefit contributions: The company's portion of benefit premiums and contributions, including 401(k) matches remitted trough Justworks.
- Credits: Amounts that reduce the debit total. This includes employee rebates for Justworks-managed benefits (such as medical, dental, and vision premiums), deductions for external benefits, and any other items returned to the company rather than debited separately.
Show employee withholdings & deductions
A toggle labeled "Show employee withholdings & deductions" controls whether amounts that affect employee net pay — but do not impact the company-level debit — are visible on the page. When turned off, the view focuses only on items that factor into the debit calculation. When turned on, additional withholding and deduction line items appear for reference.
By default, the invoice details are organized by category. Each section can be expanded to see the individual line item value for each employee or contractor.
Viewing invoice details by person
Toggle the view to by person for visibility into each employee's gross pay, withholdings, deductions, and final net pay. Clicking on an individual employee opens their wage statement with full pay details.
Alternatively, you can toggle the view to by person for visibility on the individual employee’s gross pay, withholdings, deductions, and final net pay. Clicking on the individual employee will take you to their wage statement to see the full pay details.
Downloading invoice data
Invoice details can be downloaded in PDF, XLSX, or CSV format by clicking "Download" and selecting the preferred report.
If you have connected and mapped one of Justworks’ available accounting integrations, icons related to syncing or the status of sync will become visible.
To sync invoice data, click the icon with two blue arrows. The cloud icon will show you the status and turn green with a small white check mark after the invoice has successfully synced.
You can find more information on integrating Justworks with QuickBooks Online, QuickBooks Desktop, NetSuite, Sage Intacct, or Xero. From the Invoices tab, you can click the three dots in the upper right-hand corner to see the account integrations that are available to you.
Adjustments, credits, and tax items (SUI, FUTA, late fees) on invoices
To view adjustments on your invoices, open any invoice and look for the Adjustments section. Hover over the (i) icon to see whether an adjustment impacted the company or an employee and view brief details.
Note: Certain tax corrections (e.g., SUI credits processed as tax amendments on our end) post as adjustments and do not generate separate invoices. This can make self-serve tracking harder; contact Support if you need a detailed breakdown.
Common adjustment types you may see:
FUTA credit reduction adjustment: Applies when your state is designated as a credit reduction state; a supplemental debit may be assessed and shown with a per-employee breakdown.
SUI rate changes: Mid-year or retroactive state unemployment insurance (SUI) rate updates can result in charges or credits that appear as adjustments.
Late fees/penalties: Can post even with Direct Debit if wage reports were outstanding or third-party authorization (TPA) access was missing. These appear as adjustments tied to agency notices.
HSA Refunds: Why They’re Taxed and How They Appear
If an employee’s HSA could not be opened or funded, amounts deducted pre‑tax must be returned as ordinary taxable income.
What happens:
- The original pre‑tax HSA deduction is reversed.
- The refund is paid to the employee as taxable wages. You may see a debit related to the refund amount (e.g., a $38.25 debit tied to a $500 refund), covering tax implications and payroll processing.
Disclaimer
This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for accounting, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.