Finding a Provider

When looking into which plan you would like to enroll in or when searching for a specific provider, sometimes you will want to make sure your doctor is in-network. Below is how you can do so with each provider!

Finding a provider with Aetna

For employees enrolled in Aetna medical and dental, we've made it easy to search your Aetna plan name via Aetna's website and find a provider that is In-Network.

AETNA MEDICAL

Find a doctor before you enroll

Step 1: Go to Aetna's Find a Doctor tool

Step 2: Enter your home zip code in the Continue as a guest box and select Search.

Step 3: Search for the name of the plan you are looking at enrolling in.

Pro Tip: You can find the name of the plan you are looking at either on the plan selection screen under Provider Plan Key or on the downloadable Plan Details.

Step 4: Search for a provider to find if they are in-network.

Find a Doctor after you have enrolled

Step 1: Log into Aetna's member portal.

Step 2: Go to Find Care & Pricing

Step 3: Search for a provider or procedure.

AETNA DENTAL

Find a Dentist before you enroll

The process for finding a dentist before you enroll is the same as the above process for finding a doctor before you enroll.

Pro Tip: You can find the name of the plans you are looking to enroll in on the Provider Plan Key on the plan selection page.

Find a Dentist after you've enrolled

You can find a dentist the same way you would find a doctor after you enrolled in medical as outlined above. 

Finding a provider with MetLife

For employees enrolled in MetLife dental, we've made it easy to search your MetLife plan name via MetLife's website and find a provider that is In-Network.

METLIFE DENTAL

Step 1: Go to MetLife's homepage.

Step 2: Select Find a Dentist.

Step 3: Choose your network

Pro Tip: The network is PDP plus for all MetLife plans.

Step 4: Enter your zip code.

Step 5: Enter the name of the provider you are searching for.

Finding a provider with UnitedHealthcare

For employees enrolled in UnitedHealthcare, we've made it easy to search your UHC plan name via UHC's website and find a provider that is In-Network.

UNITEDHEALTHCARE MEDICAL

Find a doctor before you are enrolled

Step 1: Visit UHC's find a doctor portal.

Step 2: Select Start your search on the Search Our General Provider List card.

Step 3: Select what type of provider you are searching for. This will be either a medical or behavioral health provider.

Step 4: Select Employer and Individual Plans.

Step 5: Select either UHC Member (if you are already enrolled to sign in) or Shop Around for before you enroll.

Step 6: Find the plan you are looking for. All of our plans are Choice Plus.

Step 7: Search for the doctor or service you are looking for.

Find a doctor after you've enrolled

Members can sign in here and can locate a doctor through the find-and-price care tool.

Finding a provider with Kaiser Permanente

For employees enrolled in Kaiser Permanente, we've made it easy to search your Kaiser Permanente plan name via KP's website and find a provider that is In-Network.

KAISER MEDICAL PLAN

Find a doctor before you've enrolled.

Step 1: Visit Kaiser's find a doctor portal.

Step 2:  Select Doctors and Locations.

Step 3: Select a region.

Step 4: Select Use My Location or enter a zip code.

How do I know which plan network I'm on once I am enrolled?

You can view your plan network directly from the insurance cards in the Benefits Center in your Justworks account. 

Please keep in mind that the network names that the Find-A-Doc tool uses may differ slightly from what you see in your Justworks account, but you can reach out to Aetna directly to confirm.

 

Open Market Carriers

Anthem (Blue Cross Blue Shield)

Visit the Anthem (Blue Cross Blue Shield) Find Care page. From here, you will see options to “Log in for Personalized Search” under your Anthem account. This will allow you to find doctors, hospitals, and more in your plan's network. You can also get detailed estimates for procedures or services (not available with some plans). If you have your member ID, you can use the “Use Member ID for Basic Search” function to find doctors, hospitals and more near you without needing to log into your Anthem account. If prompted to enter a network name, you can find this information directly in the Justworks enrollment flow or within the downloadable plan details PDF from Justworks. There will also be an option to use a “Basic search as a guest” to select a plan and find out if a doctor, hospital, or other care provider is in-network.

Blue Cross Blue Shield of Texas

Visit the Blue Cross Blue Shield of Texas Find a Doctor or Hospital page. If you have created your account, you will see the “Member Login” option. From here, you can log in to your account to get the most accurate, personalized search results based on your plan. If prompted to enter a network name, you can find this information directly in the Justworks enrollment flow or within the downloadable plan details PDF from Justworks. You’ll see details that may help you lower health care costs. This tool will also display doctors in your plan network, doctor reviews and ratings, and cost estimates. If you have not yet created your account, you can use the “Guest Search” feature. Even if you’re not a member, you can search for doctors, hospitals and other providers.

Empire (Blue Cross Blue Shield)

Visit the Empire (Blue Cross Blue Shield) Find Care page. From here you will see options to “Log in for Personalized Search” under your Empire account. This will allow you to find doctors, hospitals, and more in your plan's network. You can also get detailed estimates for procedures or services (not available with some plans). If you have your member ID, you can use the “Use Member ID for Basic Search” function to find doctors, hospitals and more near you without needing to log into your Empire account. If prompted to enter a network name, you can find this information directly in the Justworks enrollment flow or within the downloadable plan details PDF from Justworks. There will also be an option to use a “Basic search as a guest” to select a plan and find out if a doctor, hospital, or other care provider is in-network.

 

Disclaimer

This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.