Justworks Applicant Tracking System

Updated August 13, 2026 14:13

This article is about Justworks PEO and Payroll. What product am I using?

Overview

Hiring is one of the first processes to break as a business grows. What starts as a simple workflow quickly becomes scattered across job boards, spreadsheets, and inboxes—making it harder to stay organized and move quickly. Justworks Applicant Tracking System (ATS) brings structure to hiring by giving you one place to post jobs, track candidates, collaborate with your team, and move new hires directly into onboarding. It’s a simple, connected way to manage hiring without adding another tool.

Accessing the ATS

Access to the ATS depends on your role in the hiring process and your permission level in Justworks. Admins with Manage Employees permission have full access to create and manage jobs, review candidates, and oversee the entire hiring process. Hiring managers are assigned to specific jobs and can review applicants, move candidates through each stage, and view feedback from interviewers. Interviewers are assigned to individual candidates and can review relevant details and submit feedback to support hiring decisions. Each role is designed to give the right level of access while keeping the hiring process organized and collaborative.

Designating settings

The first thing to do once you have access to the ATS is to update your company settings. You can do so by going to Hiring under Company and selecting settings in the top right corner. You will then be prompted to upload your company logo, Equal Employment Opportunity (EEO) statement, and include a link to your company privacy policy.

The Hiring Settings page where you can configure your public careers page, including your company logo, a 'Why work here' description, EEO statement, and privacy policy URL.

This ensures every job you create reflects your brand and includes the information needed for a clear and consistent candidate experience. Once your settings have been designated, you are all set to begin creating your first job.

Creating a Job

All admins with manage employee permission can create a job through the Justworks ATS. You can do so by navigating to: Hiring in the side navigation. From there, you can select Add in the top right hand corner to begin creating a job:

The Hiring page in Justworks showing Published, Drafts, and Closed tabs with an 'Add job' button in the top right and a message reading 'You have no open jobs' with an 'Add a new job' button. — The Hiring section shows your job listings organized by status. When no jobs exist yet, an 'Add a new job' prompt is displayed. Use the 'Add job' button in the top right to create your first posting.

As you move through each step, your progress is saved when you select Continue, so you can pick up where you left off at any point in the process.

Start by entering the basic details for your job, such as: job title, hiring manager, department, office location, employment type, pay type, and salary range.

The Add Job form showing the Overview step with fields for Job title (Senior Product Manager- Platform), Hiring manager (Dion Lewis), Department (Technology), Office(s) (Remote and HQ), Employment type (Full-time employee), Pay type (Salary), and Annual salary range ($100,000–$150,000). — The Overview step of the Add Job form is where you enter the basic details for the position, including title, hiring manager, department, location, employment type, and salary range.

After designating your job setup, you will create a job description. You can type, or copy and paste your job description into the designated field.

After setting up the job details, you can create your job description by typing or pasting content directly into the designated field.

The Add Job form on the Job description step, showing a rich text editor with a sample job description for a Senior Product Manager role including About Us, Role Overview, Key Responsibilities, and Required Qualifications sections. — The Job description step provides a rich text editor where you can write and format the full job description, including role overview, responsibilities, and qualifications.

Then, review the required questions that applicants must complete, and add optional or required custom questions to collect the information and additional documents that matter most to your hiring process.

The Edit Job form on the Application form step, showing Required questions (full name, email, phone, work location, resume/CV) and Additional questions with three custom questions added, including a document upload and two long text questions, plus an 'Add question' button. — The Application form step lets you view the required questions all applicants must answer and add custom additional questions tailored to the role.

Each time you select Continue, your progress is saved as a draft. If you exit before completing all steps, you can return to your draft and pick up where you left off.

The final step in creating a job is defining the interview process candidates will move through. You’ll need to include at least three stages, but you can add as many as needed to match your hiring workflow.

The Add Job form on the Interview plan step, showing four interview stages: Application (New → Reviewed), Screening (To schedule → Scheduled → Completed), Interview (To schedule → Scheduled → Completed), and Decision (Offer sent → Offer accepted), with an 'Add a stage' option between Interview and Decision. — The Interview plan step displays the default hiring pipeline stages. You can add custom stages between Interview and Decision to match your hiring workflow.

Once you’re satisfied with your interview stages and job details, select Done to create a draft of your job. You’ll then be taken to your list of job drafts.

Previewing a job as an applicant

Once the job has been drafted, you can preview how the posting will appear to candidates. Simply select the job, click on the ellipsis and click preview application.

This will open a new tab and give you the ability to view the job from a candidate’s perspective.

A candidate-facing job posting preview for a Marketing Specialist role at Hatch Chile Co., showing the job description, EEO statement, and an 'Apply for this job' form with fields for first name, preferred name, last name, and email. A banner at the top reads 'You're viewing a preview of this job posting as candidates will see it.' — Use the preview feature to see exactly how your job posting will appear to applicants before publishing, including the job description, EEO statement, and application form.

If you no longer want to move forward with a draft, you can delete it at any time before publishing. Simply open the job, select the ellipsis in the top right corner, and choose Delete draft.

A job detail page for a Product Manager role showing Job setup details and the beginning of the job description, with a dropdown menu open from the '...' button displaying options: Preview as applicant, View Interview plan, Publish, and Delete draft. — From the job detail page, the overflow menu (…) gives you options to preview the posting, view the interview plan, publish the job, or delete the draft.

You’ll be asked to confirm, as deleted drafts cannot be recovered.

Publishing a job

Once you’re ready to make the job live and start accepting applications, you can publish the job by selecting the job, clicking the ellipsis and choosing Publish.

A 'Publish new job' confirmation dialog over a job detail page for the Senior Product Manager – Platform role, asking 'Ready to share this with the world?' with Cancel and Publish buttons. — When you're ready to post a job publicly, a confirmation dialog asks you to confirm before publishing the listing to your careers page.

Sharing Your Job Externally

Once your job is created, you have full flexibility in how and where you share it. Whether you’re promoting roles on your company website, using the automatically created careers page, posting to job boards, or sharing directly with your network, Justworks ATS gives you a single application link you can use anywhere. This allows you to reach more candidates while keeping all applications centralized in one place.

To share your job, select Copy link next to the role from the hiring dashboard.

The Hiring page showing the Published tab with 7 active job listings, including Customer Success Manager, Data Analyst, Marketing Coordinator, UX Designer, Product Manager, Senior Software Engineer, and Senior Product Manager – Platform, each displaying hiring manager, candidate count, and a Copy link option. — Once jobs are published, they appear in the Published tab of the Hiring page. Each listing shows the hiring manager, number of candidates (with new application counts), and a link to share directly.

Justworks Careers Page

Every company using Justworks ATS has a dedicated careers page that automatically displays all published jobs in one place. Instead of managing multiple listings across different locations, you can direct candidates to a single, shareable page that showcases all open roles at your company. As you publish new jobs, they are automatically added to your careers page, ensuring it always reflects your latest hiring needs.

The Skiles Inc Limited public careers page showing a 'Why work here' section with company description and a list of open full-time positions: UX Designer (Austin, TX), Product Manager (Albany, NY), Data Analyst (Albany, NY), and Sales Representative (Albany, NY), each with an Apply button. — This is an example of the public-facing careers page that candidates will see, featuring your company branding, 'Why work here' text, and a list of open positions with Apply buttons.

This ensures a professional, consistent experience for candidates and gives you a central destination to share across your website, email outreach, or social channels.

Posting on External Job Boards

You can also use your job link and posting details to share roles on external job boards. Simply copy the job description and key information, then include the application link when creating your listing.

This approach allows you to expand your reach and attract candidates from multiple sources, while ensuring all applicants are funneled back into Justworks ATS—so you can manage everything in one organized system.

Dashboard & Candidate Profile

Once your job is live and candidates begin applying, you’ll see all applicants listed in the Applicants tab for that role. From here, you can quickly view candidate details at a glance and filter the list to focus on the information that matters most to you.

The applicants list for the Customer Success Manager job, showing 9 candidates with their name, email, current stage (Application, Screening, or Interview), stage status tags (New, Completed, Scheduled, Rejected), phone number, and last updated date. — The Applicants tab for a job listing shows all candidates and their current stage in the hiring pipeline, along with status tags like New, Completed, Scheduled, or Rejected.

A candidate’s profile is also where you assign interviewers for that specific role. To do this, select the ellipsis and click Assign interviewers, then choose the appropriate team member who will be responsible for interviewing this candidate.

The applicant detail page for Kai Allen showing the Overview tab with contact information, the current stage set to Screening Completed, and an 'Assign interviewers' panel open on the right side with Nadia Lopez listed as an assigned interviewer. — From an applicant's detail page, you can assign interviewers using the panel on the right. Assigned interviewers can access the candidate's profile and submit feedback.

You will also use the profile to move candidates through your hiring stages.

The applicant detail page for Kai Allen showing a stage dropdown menu open with options grouped by stage: Application (New, Reviewed), Screening (To Schedule, Scheduled, Completed), and Interview (To Schedule visible), with the current stage set to Screening Completed. — You can update a candidate's stage and status by clicking the stage dropdown at the top of their profile, then selecting the appropriate stage and status from the grouped list.

Giving feedback

You can also leave feedback on each candidate directly from their profile that can be edited at any time. Add notes, indicate the stage of the interview process, and include a rating to keep your team aligned and your evaluations organized.

The applicant detail page for Kai Allen on the Feedback tab showing an empty state with 'Add feedback for Kai Allen' prompt, and an 'Add feedback' panel open on the right with fields for Notes, Interview stage, and Rate this applicant (options: Strong yes, Yes, No, Strong no). — The Feedback tab on an applicant's profile lets interviewers add private notes, select the interview stage, and rate the candidate. Feedback is not shared with the applicant.

Admins can view the full set of feedback for a candidate, including input from interviewers and other team members. Hiring managers without admin permissions can view feedback submitted by interviewers, while interviewers without admin access can only view the feedback they have personally provided.

Hiring someone

Once you’ve identified the right candidate and are ready to move forward, navigate to their profile, update their status, and mark them as Offer Accepted.

The applicant detail page for Riley Thompson with a stage dropdown open showing Interview and Decision stage options including To Schedule, Scheduled, Completed, Send Offer, Offer Sent, and Offer Accepted, with the current stage set to Interview Completed. — To move a candidate to the Decision stage and send an offer, select 'Send Offer' from the stage dropdown on their applicant detail page.

You will then see a banner at the top informing you that the candidate has signed the offer and prompts you to add them to your company. Select Add new member to begin the onboarding process.

The applicant detail page for Riley Thompson with the stage set to Decision – Offer Accepted, showing a green success banner that reads 'Riley has signed the offer! Add them to your company to complete hiring process' with an 'Add new member' button. — Once a candidate accepts the offer, a green banner appears prompting you to add them as a new member in Justworks to complete the onboarding process.

The 'Add a team member' form pre-populated with Riley Thompson's name, Department set to Technology, Manager set to Willow Murphy, home email pre-filled as riley.thompson.j6@example.com, and Office set to HQ, with empty fields for Member type and Work email. — When adding an accepted candidate as a new team member, Justworks pre-populates the 'Add a team member' form with the candidate's information from their application to streamline onboarding.

Closing a job

Once you’ve successfully hired a candidate and are ready to close the role, open the job, select the three dots in the top right corner, and choose Close job. You’ll be prompted to confirm your selection. Once a job is closed, it cannot be reopened.

The applicants list for Customer Success Manager with a 'Close this job?' confirmation dialog open, warning 'Once you close a published job, it can't be reopened,' with Cancel and a red 'Close job' button. — To close a published job, select the option from the overflow menu on the job listing. A confirmation dialog warns that closing a published job is permanent and cannot be undone.

Hiring managers

Once you’re assigned as a hiring manager for a role, you’ll receive an email notification. To access the ATS, navigate to Employees under Manage if you’re on the PEO platform, or People if you’re on the Payroll platform. From there, you’ll see all published roles you’ve been assigned to.

You’ll also receive a notification on your Justworks dashboard when new candidates apply, so you can quickly review incoming applicants.

Similar to the admin view, you can select a job to see an overview of the posting and a list of candidates who have applied. From there, you can click into a candidate’s profile to review their application details and submitted information. As a hiring manager, you can also view the interview plan and see which stage each candidate is currently in as well as move a candidate throughout the interview process.

You’ll also have visibility into all feedback submitted by interviewers, helping you stay aligned throughout the hiring process.

Interviewers

As an interviewer, your experience is similar to the hiring manager’s. You can view the candidate’s profile, including key application details, review the interview plan, and submit feedback for each candidate. Your feedback will be visible to the hiring manager and all admins, helping keep everyone aligned throughout the process.

Feedback / questions?

If you have any questions or feedback, we’re here to help. You can slack us at #ATS-Early-Access or reach out to us via email at support@justworks.com.

Disclaimer

This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for accounting, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.