International Contractors

This article is for all employers using Justworks.

Justworks knows how important it is to find the right talent for your business, especially when it comes to hiring contractors outside of the U.S. 

Justworks International Contractor solution allows all customers to pay contractors in 60+ countries (listed below). By using this solution, you can manage your international contractors on the same platform you use for the rest of your global team. 

International Contractors is not equivalent to Employer of Record. This is intended only to be used for international individuals, not vendors, who provide services to a company but are not employed directly by the company on an ongoing basis.

Learn more about how our International Contractor Payment solution can help you manage your global team here.

Countries Where Justworks Can Support International Contractor Payments:

• 🇦🇷 Argentina

• 🇦🇺 Australia

• 🇦🇹 Austria

• 🇧🇩 Bangladesh

• 🇧🇪 Belgium

• 🇧🇿 Belize (USD only)

• 🇧🇷 Brazil

• 🇧🇬 Bulgaria

• 🇨🇦 Canada

• 🇨🇱 Chile

• 🇨🇴 Colombia

• 🇨🇷 Costa Rica

• 🇭🇷 Croatia

• 🇨🇾 Cyprus

• 🇨🇿 Czechia

• 🇩🇰 Denmark

• 🇩🇴 Dominican Republic

• 🇪🇪 Estonia

• 🇫🇮 Finland

• 🇫🇷 France

• 🇩🇪 Germany

• 🇬🇷 Greece

• 🇬🇹 Guatemala

• 🇭🇺 Hungary

• 🇭🇳 Honduras (USD only)

• 🇮🇳 India

• 🇮🇩 Indonesia

• 🇮🇪 Ireland

• 🇮🇱 Israel

• 🇮🇹 Italy

• 🇯🇴 Jordan (USD only)

• 🇱🇻 Latvia

• 🇱🇹 Lithuania

• 🇱🇺 Luxembourg

• 🇲🇹 Malta

• 🇲🇽 Mexico

• 🇳🇱 The Netherlands

• 🇳🇿 New Zealand

• 🇳🇴 Norway

• 🇵🇰 Pakistan (USD only)

• 🇵🇦 Panama (USD only)

• 🇵🇾 Paraguay

• 🇵🇪 Peru

• 🇵🇭 The Philippines

• 🇵🇱 Poland

• 🇵🇹 Portugal

• 🇷🇸 Serbia (USD only)

• 🇸🇬 Singapore (USD only)

• 🇸🇰 Slovakia

• 🇸🇮 Slovenia

• 🇿🇦 South Africa

• 🇪🇸 Spain

• 🇸🇪 Sweden

• 🇨🇭 Switzerland (USD only)

• 🇹🇼 Taiwan (USD only)

• 🇹🇭 Thailand

• 🇹🇷 Turkey

• 🇦🇪 United Arab Emirates

• 🇬🇧 United Kingdom

• 🇺🇾 Uruguay

• 🇻🇳 Vietnam (USD only)

Adding An International Contractor on Justworks

If you are using the Justworks Payroll platform, please see instructions here

To get started, click the 'Add a person' shortcut from the Home screen of your Justworks account. 

Alternatively, you can select the People tab on the dashboard and then click the 'Add' button on the top right-hand side of the screen. 

Within the Invitation center, there will be an Add contractors or vendors dropdown. Select the 'Add contractor' button on the right-side of the International Contractors option. 

Selecting 'Add contractor' for International Contractors will redirect you to an invite flow that differs from a standard invitation. It will require you to include the following information:

• Contractor First name and Last name
• Contractor's email address
• Contractor's work location
• Brief description of the services the Contractor will be providing

In addition to the required fields above, you can add an optional custom note to be included with the International Contractor’s invitation email.

Once all required fields are complete, you can click the 'Invite' button at the bottom of the page. 

Once the invitation is sent, the Contractor, along with their assigned country, will be visible in the Contractors tab within the People section of the Justworks platform. 

The three statuses you may see will include:

• Pending; this means the Contractor has yet to accept the invite that was emailed to them.

• Onboarding; this means the Contractor has not fully proceeded through the onboarding flow. If the Contractor escapes the onboarding flow, they can return by logging in at contractor.justworks.com.

• Ready for Payment; this means the Contractor has fully proceeded through the onboarding flow, and the admin may now schedule payments.

To cancel or resend an invite that has not been accepted, click the ellipsis to the right of the Contractor's status as shown below. 

When an invite is canceled, the profile is removed from the admin view, and the contractor may no longer use the invite to create an account.

Invitation Flow (Contractor)

Once an international contractor has been added, an invitation email will be sent to the email address provided with a link to Accept Invitation.

By clicking Accept invitation, they will be directed to our International Contractor portal site. This is a separate site from the domestic Justworks login and will prompt them to create an account if they do not already have an existing international contractor account.

They will begin filling out their profile with key information such as legal name, date of birth, address, and a brief description of their contract work.

Additionally, contractors need to enter their bank account information for the account where they’d like to receive payments. International Contractors can receive payments in either USD or their local currency, depending on their country and the banking details provided.

After onboarding, international contractors can add or change your bank account information by clicking their name in the upper-right corner of their account.

To ensure compliance with Know Your Customer (KYC) standards, Justworks partners with Persona for secure identity verification. In this segment of the onboarding flow, the contractor will be prompted to agree to Persona’s Terms of Use.

Clicking Launch Persona will direct the contractor to Persona’s verification flow. Here is what the contractor will need to ensure they complete the KYC verification process successfully:

• A valid form of government-issued ID, such as a driver's license or passport;
• Any device with a supported web browser that has an unobstructed camera;
• A well-lit room to ensure the camera takes a clear photo;

Once the contractor clicks Begin verifying, they will be prompted to select the country their government ID is from, then upload that form of ID. The form of ID that the contractor can opt to provide will vary depending on the country they select.

Once the government ID is uploaded and scanned successfully, the contractor will be prompted to verify their identity by taking a live profile picture. The contractor should ensure that they’re in a well-lit room and that any headphones, glasses, or head gear not present in their government ID photo are removed.

Upon a successful live photo verification, clicking Done will conclude the onboarding process and redirect the contractor to the home page of their account.

From the home page of their account, the contractor will see their payment history at a glance and have the option to update their bank account at any time.

If an international contractor has already set up an account, they can use the same account used to receive previous payments. Their profile will allow them to review any payments they have received from any Justworks-related company.

How to Schedule Payments for Your International Contractor 

You can pay your International Contractors using the “International Contractor Pay” payment type in the Payments Center. Follow these steps to schedule and manage these payments:

• Input Payment Amount
  • As an admin, navigate to the International payments page by clicking Pay on the dashboard followed by the Add payment button where you'll select International from the drop-down menu that will appear. When you land on the International payments page, select 'Contractor pay' and enter the amount to be debited in USD.
• View Estimated Payment in Local Currency
  • Once you input the amount in USD, you will see an estimated final amount in the contractor’s local currency. This estimate is based on the current exchange rate and includes a small processing fee.
• Exchange Rate Considerations
  • Please note that the estimated local currency amount may change. The final amount will be determined by the exchange rate at the time the payment is processed.

How to View and Edit Payments to International Contractors

Admins can easily view and manage payments to International Contractors using the following options:

1. View Payments on Member Profile: International Contractor payments can be accessed from the View Payments page on the contractor's member profile.
2. Payment Details and Editing: On the View Payments page in the contractors’ profile, admins can see detailed information about each payment. However, please note that deleting payments is not currently possible.
3. International Contractor Payments Report: Another way to track payments is through the International contractor payments report, which can be found in the Analytics tab. This report provides a consolidated view of all payments made to international contractors.

Tax Implications

At this time, Justworks does not determine what, if any, taxes apply in connection with the use of our international contractor payment service, or what, if any, taxes apply with respect to the services provided by the international contractor. The contractor and/or company are solely responsible for the reporting of payments and/or remittance of any applicable taxes to local tax authorities, as well as the issuance of any applicable tax forms.

Disclaimer

This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.