If you’re leaving a company on Justworks, here’s some information to make your transition as smooth as possible.
Your Justworks Account
If you’ve been paid through Justworks, you will retain access to your Justworks account in perpetuity. While you will no longer have access to the company calendar and directory, you will still have access to your pay stubs, documents, and account settings- everything under the You tab from the left-side navigation menu.
You can view and download your tax forms, such as your W-2s, from your Documents Center. In your Account Settings, you can update your mailing address or choose to opt-out of a paper form if you wish to do so.
You will also always be able to reach out to our Customer Success Team for questions. We’re available 24/7 via phone, email, and Slack.
Can’t access your account?
You may have been invited to create your Justworks account using your work email. You may have trouble logging in if you lost access to your work email and did not get a chance to add a unique home email address during your employment. To update the home email address for your account, you can contact your former company’s admin or reach out to our Customer Success Team.
Benefits
MEDICAL, DENTAL, AND VISION
If you’re enrolled in Medical, Dental, and/or Vision coverage through Justworks, your coverage will be active until the end of the month in which your employment ended. For example, if your last day at the company were October 4th, you’d have your coverage through the end of October. If your last day at the company were October 30th, you’d only be covered for the 31st on your current plan.
COBRA INSURANCE COVERAGE CONTINUATION
Within one week of your health insurance end date, Justworks will send WageWorks (Justworks' COBRA administrator) a notice indicating your eligibility for COBRA Insurance Coverage continuation. For more information on what COBRA is, visit our COBRA Coverage page.
WageWorks will send physical COBRA election packets (as mandated by law) to your home address (as listed in Justworks). You should receive the election packet within 14 days of your health insurance end date, in accordance with the regulation. Digital packets will also be loaded into the WageWorks portal the same day they are mailed.
You can enroll in COBRA with the paper election packet or via the WageWorks portal. You have a 60-day election period to decide to enroll in coverage, and the 60-day period starts on the date that the election packet is mailed and made digitally available within the WageWorks Portal.
ANCILLARY BENEFITS / PERKS
Different ancillary benefits may end on your final date of employment, at the end of the month your termination took place, or at the end of the calendar year. You can refer to the below chart to see the breakdown:
Benefit/Perk |
End Date |
HSA |
Any contributed funds will remain in your HSA account. Fees on your HSA account may change; please contact your HSA Provider for more details. |
FSA (Dependent Care and Healthcare) |
Day of termination You will be able to submit claims incurred before your termination date until the end of the grace period (90 days) |
One Medical |
1 calendar year from your sign-up date |
Health Advocate |
1 month following your termination date |
Teladoc |
Last day of the calendar year on which you are terminated |
Talkspace |
As long as you were enrolled in a medical plan through Justworks at any point in the 2021-2022 plan year (from November 1, 2021 through October 31, 2022), you can continue to use Talkspace. Once your 12-month plan ends, you will not be able to re-enroll in the current plan year Justworks x Talkspace offering. |
Kindbody |
Day of termination |
Basic Life Insurance and AD&D |
Last day of the month in which you are terminated |
Supplemental Life Insurance |
Last day of the month in which you are terminated |
Short-term disability |
Last day of the month in which you are terminated |
Long-term disability |
Last day of the month in which you are terminated |
Slavic 401(k) |
If you have an account balance over $5,000, you can keep your Slavic 401(k) account or roll the money over to another account at any time after your termination. If you have an account balance under $5,000, the money may be returned to you or rolled over into an IRA. Please contact Slavic 401(k) for more details. For more details on the rollover process, visit How to Request a Distribution or Rollover from Your 401(k). |
ClassPass |
Members can complete their current cycle. If they like to continue on a consumer plan once their current cycle ends, they should reach out to ClassPass support. |
Citi Bike |
1 calendar year from the sign-up date |
Commuter |
Transit and Parking: You will have 90 days to use any unused funds from your termination date. Credits: any credits, transit or parking, will be forfeited immediately upon termination. |
Unemployment Insurance
If you file for unemployment benefits, it’s important to remember that you should file with the state where you worked, even if you live in a different state.
It’s best to file as soon as you have news that your job status has changed. Each state sets its own unemployment insurance benefits eligibility guidelines, and the process to file an unemployment claim varies from state to state. You can look up each state’s unemployment website and contact information via the Department of Labor’s CareerStop.
Information You May Need to File Your Claim
*Please note: this list is not exhaustive and can vary from state to state. Claims typically require 18 months of your employment history.
- Basic Employee Information
- Your social security number
- Your driver's license or Motor Vehicle ID card number (if you have either)
- Your complete mailing address and zip code
- Your phone number
Basic Employment Information
- Names and addresses of all your employers for the last 18 months, including those in other states
- Employer Registration number or Federal Employer Identification Number (FEIN) of your most recent employer
- Hire date
- Last day worked
- Termination date
- Pay rate
- Job title/Position
- Detailed reason for separation
Depending on your work state, you may need to use Justworks’ address/EIN on your unemployment claim instead of your worksite employer’s.
See below for a breakdown of which states require Justworks’ vs. your worksite employer’s information:
If your employment tenure spanned your company’s effective date on Justworks, this could impact the way you file for unemployment benefits, depending on your work state. See some common scenarios below:
Client-Reporting states: You worked in a client-reporting state.
- You only need to submit one claim.
- Once a claims specialist is assigned, the state will likely reach out to verify further information.
PEO-Reporting states: Please find common scenarios below:
Scenario #1: You were hired after your former employer’s Justworks premiere date, but you have not been with the employer for more than 18 months.
- You should submit two claims.
- 1st claim for the employment period on Justworks.
- 2nd claim for the employment period before Justworks.
Scenario #2: You were hired after/on your former employer’s Justworks premiere date, and you’ve been with the employer for more than 18 months.
- You only need to submit one claim.
- The claim is for your employment period on Justworks.
Scenario #3: Your employment history spans from time with the same employer before your employer’s Justworks premiere date.
- You should submit two claims.
- 1st claim for the employment period before your employer’s premiere on Justworks.
- 2nd claim for the employment period on Justworks.
If your unemployment claim is approved, it can take two to three weeks after you file your claim to receive your first benefit check.
Payments
Your company can still choose to schedule and send you payments even after your termination date. Common pay types for terminated employees include severance pay and bonus/commissions, though you can still receive most payment types.
As usual, you will receive an email when you receive payment. However, this email will be sent to your home email address as listed in your Account Settings instead of the default work email address.
What if I work for another company on Justworks?
If your next company is also a Justworks customer, you still must set up a new account under that company with a unique email address. However, once you have completed your new account setup, you can merge your accounts to toggle between the two from your profile without having to log in and log out with different usernames. Please reach out to our support team to make that happen.
Please note that if you receive W-2 wages from more than one Justworks company in a calendar year, you will only receive one W-2. This is because, as a PEO, we process W-2 wages under our EIN for the companies on Justworks. The total earnings you received through Justworks that year will be included in that document. You can read more about W-2s here.