1. Justworks Help Center
  2. Employee
  3. Justworks 101
  4. General Support

General Support

A central hub for general help articles covering a wide range of Justworks features and common questions. This section helps users with basic tasks, troubleshooting, account navigation, and frequently asked questions about platform use.

Article Index

Loading articles...
  • Accessing Your Account

    This article is about Justworks PEO, Payroll and Employer of Record. What product am I using? How to change your password First, go to yo...

  • Terminated Employees

    This article is about Justworks PEO and Payroll. What product am I using?Haga clic aquí para leer este artículo en español.If you’re leav...

  • Document Center and E-Signatures

    This article is about Justworks PEO, Payroll and Employer of Record. What product am I using? Signing Documents  Your company admin might...

  • Employees' Best Practices for the End of the Year

    This article is about Justworks PEO and Payroll. What product am I using? The end of the year can come up on you fast! In preparation, we...

  • Enrolling in Justworks

    This article is about Justworks PEO and Payroll. What product am I using? Enrolling in Justworks as an employee is easy. Once you are ad...

  • Excess Social Security Withholding

    This article is about Justworks PEO. What product am I using? Social Security tax is applied to all wages (with the exception of certain ...

  • Expense Submissions for Employees (Desktop)

    This article is about Justworks PEO. What product am I using? Expenses allows you to submit reimbursement requests for expenses along wit...

  • Expenses (Mobile)

    This article is about Justworks PEO. What product am I using? Expenses is an expense management tool that PEO customers can use to stream...

  • How to Read Your 1099

    This article is about Justworks PEO and Payroll. What product am I using?Haga clic aquí para leer este artículo en español.What is a 1099...

  • How to Read Your W-2

    This article is about Justworks PEO and Payroll. What product am I using?Haga clic aquí para leer este artículo en español.What Is a W-2?...

  • I've Been Invited as a Vendor, Now What?

    This article is about Justworks PEO and Payroll. What product am I using?You've received an email to join JustworksIf you get invited to ...

  • Join a New Company Using Your Existing Justworks Credentials

    This article is about Justworks PEO and Payroll. What product am I using?If you’re already a member with a Justworks PEO or Payroll accou...

  • Justworks Mobile App

    This article is about Justworks PEO and Payroll. What product am I using? The Justworks mobile app gives employees quick, easy access to ...

  • Managing Your PTO

    This article is about Justworks PEO, Payroll and Employer of Record. What product am I using?You can easily manage your PTO in Justworks ...

  • Multi-Factor Authentication

    This article is about Justworks PEO and Payroll. What product am I using?What is Multi-Factor Authentication?At Justworks, your security ...

  • Questions about my Paycheck

    This article is about Justworks PEO. What product am I using?When your company joins Justworks, it’s important to pay attention to your a...

  • Setting Up Direct Deposit

    This article is about Justworks PEO and Payroll. What product am I using?Justworks supports payments to employees, contractors, and vendo...

  • Splitting Your Payments Into Multiple Bank Accounts

    This article is about Justworks PEO. What product am I using? Employees and contractors have the option to split their direct deposit be...

  • Timecard Entry

    This article is about Justworks PEO. What product am I using? If you’re an hourly or non-exempt salaried employee in Justworks, you’ll ge...

  • Vendor FAQs

    This article is about Justworks PEO and Payroll. What product am I using?What we need to get you paid: Your EIN Your bank details (both r...