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General Support

A broad set of support articles for day-to-day employer questions and common tasks. Get help with updating your company bank account, managing PTO, and more. This section is a great first stop for general questions about using Justworks effectively.

Article Index

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  • Changing Your Company Bank Account

    This article is about Justworks PEO, Payroll and Employer of Record. What product am I using?As an admin, you have the ability to update ...

  • Document Center

    This article is about Justworks PEO, Payroll and Employer of Record. What product am I using?The Justworks Document Center makes it easy ...

  • Expense Reimbursements

    This article is about Justworks PEO and Payroll. What product am I using? Admins with proper permissions can schedule expense reimburseme...

  • Glossary

    This article is for all employers using Justworks. Here are some Key terms that you'll find in Justworks. These may be referenced by your...

  • How Do I Know Which Justworks Product I Have?

    This article is for all Justworks Customers Haga clic aquí para leer este artículo en español. Justworks offers several different product...

  • Justworks Referral Program: Share Justworks with your friends

    This article is for all employers using Justworks.Know any companies that could benefit from seamless payroll, access to affordable benef...

  • Managing PTO

    This article is about Justworks PEO, Payroll and Employer of Record. What product am I using?Once you've set up your PTO policy, you can ...

  • Setting up Hourly Accrual

    This article is about Justworks PEO and Payroll. What product am I using?Setting up hourly accrual on the Justworks platform is simple.  ...

  • Shift Audits

    This article is about Justworks PEO and Payroll. What product am I using?Shift Audit - See who made edits or approvals to a shiftYou can ...

  • Understanding Owner's Draws

    This article is about Justworks PEO and Payroll. What product am I using?In many businesses workers are paid wages or a salary, and that ...

  • Work IDs

    This article is about Justworks PEO and Payroll. What product am I using? What is a Work ID?Work IDs are a unique IDs within Justworks th...