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General Support

A broad set of Frequently Asked Questions and step-by-step help articles for general employer support. Learn how to manage payroll and HR tasks, configure your account settings, handle reimbursements, and navigate common workflows in Justworks PEO.

Article Index

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  • Creating a Company Account

    This article is about Justworks PEO. What product am I using? Enrolling in Justworks To enroll with Justworks (and make payments to your ...

  • Custom Work Days

    This article is about Justworks PEO. What product am I using? A work day is a day on which an employee typically works. Work days count a...

  • Customizing Payroll Periods

    This article is about Justworks PEO. What product am I using? We understand that every business operates differently, so we are empowerin...

  • Emergency Contacts

    This article is about Justworks PEO. What product am I using? Add an emergency contact In addition to your own personal info, Account Se...

  • Expenses (Desktop)

    This article is about Justworks PEO. What product am I using? Expenses is a simple payroll tool that customers can use to create and trac...

  • How Co-Employment Works

    This article is about Justworks PEO. What product am I using? Justworks is a PEO By signing up for Justworks, you are opting into our PEO...

  • How to Create an Employee Handbook with Justworks

    This article is about Justworks PEO. What product am I using?Creating an employee handbook is an important step in building a strong, tra...

  • Import Hours

    This article is about Justworks PEO. What product am I using? If on our default payroll period options, you can easily enter hours for se...

  • Justworks HR Consulting

    This article is about Justworks PEO. What product am I using? HR Consulting at Justworks is tailored HR guidance from our in-house HR pro...

  • Justworks PEO Company Enrollment and Onboarding FAQs

    This article is about Justworks PEO. What product am I using?Note: The information in this article is tailored to companies going through...

  • Manual Deductions

    This article is about Justworks PEO. What product am I using?Active manual deductionsAn employer can set up deductions for their employee...

  • Mineral

    This article is about Justworks PEO. What product am I using?Mineral is Justworks’ HR resources partner providing customers with online a...

  • Retirement Report

    This article is about Justworks PEO. What product am I using?What is the retirement report?Most retirement plan providers support the abi...

  • Scheduling Owner's Draws

    This article is about Justworks PEO. What product am I using? The information below refers specifically to how to schedule owner's draws ...