General Support

A broad set of Frequently Asked Questions and step-by-step help articles for general employer support. Learn how to manage payroll and HR tasks, configure your account settings, handle reimbursements, and navigate common workflows in Justworks PEO.

Article Index

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  • Creating a Company Account

    This article is about Justworks PEO. What product am I using?Enrolling in JustworksTo enroll with Justworks (and make...

  • Custom Work Days

    This article is about Justworks PEO. What product am I using?A work day is a day on which an employee typically works...

  • Customizing Payroll Periods

    This article is about Justworks PEO. What product am I using?Visit our Video Library for more tutorialsWe understand ...

  • Emergency Contacts

    This article is about Justworks PEO. What product am I using?Add an emergency contactIn addition to your own personal...

  • Expenses (Desktop)

    This article is about Justworks PEO. What product am I using?Expenses is a simple payroll tool that customers can use...

  • How Co-Employment Works

    This article is about Justworks PEO. What product am I using? Justworks is a PEO By signing up for Justworks, you are...

  • How to Create an Employee Handbook with Justworks

    This article is about Justworks PEO. What product am I using?Creating an employee handbook is an important step in bu...

  • Import Hours

    This article is about Justworks PEO. What product am I using?If on our default payroll period options, you can easily...

  • Justworks HR Consulting

    This article is about Justworks PEO. What product am I using? HR Consulting at Justworks is tailored HR guidance from...

  • Justworks PEO Company Enrollment and Onboarding FAQs

    This article is about Justworks PEO. What product am I using?The information in this article is tailored to companies...

  • Justworks Video Library

    This article is about Justworks PEO. What product am I using?If you’re a Justworks administrator, our Video Library i...

  • Manual Deductions

    This article is about Justworks PEO. What product am I using?Visit our Video Library for more tutorialsActive manual ...

  • Mineral

    This article is about Justworks PEO. What product am I using?Mineral is Justworks’ HR resources partner providing cus...

  • Retirement Report

    This article is about Justworks PEO. What product am I using?What is the retirement report?Most retirement plan provi...

  • Scheduling Owner's Draws

    This article is about Justworks PEO. What product am I using?The information below refers specifically to how to sche...